Shipping policy
Shipping Policy
At Wagkiki, we aim to make ordering pet-friendly home essentials simple and convenient for customers around the world.
Free Worldwide Shipping
We offer FREE SHIPPING WORLDWIDE on orders placed through wagkiki.shop.
There is no minimum purchase requirement to qualify for our standard free shipping service.
Estimated Delivery Time
Our estimated standard delivery timeframe is:
7–10 days
Delivery times are estimates and begin after an order has been successfully processed and prepared for shipment.
Actual delivery times may vary depending on the destination, carrier operations, customs procedures, public holidays, severe weather, or other circumstances beyond our reasonable control.
Order Processing
After your order is placed, it may require processing before shipment. Once your order has been prepared and dispatched, shipping or tracking information may be provided where available.
Tracking Your Order
When tracking information is available, customers may receive details that can be used to monitor shipment progress.
Please note that tracking information can sometimes take time to update after a shipping label has been created or a parcel has been handed to the carrier.
International Orders
Wagkiki ships internationally. International shipments may be subject to customs processing or other requirements imposed by the destination country.
Any customs duties, import taxes, or similar government charges, where applicable and not collected at checkout, may be determined by the destination country's authorities. Customers are responsible for charges imposed on them by local authorities unless otherwise required by applicable law.
Incorrect Shipping Information
Customers are responsible for reviewing their shipping address before completing checkout.
If you discover an error after placing your order, contact support@wagkiki.shop as quickly as possible. We will attempt to assist, but we cannot guarantee that an address can be modified once an order has entered processing or shipment.
Delayed Shipments
Occasionally, shipments may experience delays due to circumstances outside our control.
If your order has not arrived within a reasonable period beyond the estimated delivery timeframe, please contact our customer support team. We will review the available shipment information and assist you with the next steps.
Lost or Damaged Packages
If you believe your shipment has been lost or if it arrives damaged, please contact us promptly.
For damaged packages, photographs of the packaging, product, and shipping label may be requested to help us investigate the issue.
Contact Us
For shipping-related questions:
Wagkiki
156 Hanna Rd, East York, ON M4G 3N7, Canada
Email: support@wagkiki.shop
Phone: (587) 555-0177