Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with WagKiki. We are pleased to offer free worldwide shipping to our customers.

1. Free Worldwide Shipping

All eligible orders placed through wagkiki.shop currently qualify for free worldwide shipping.

There is no standard shipping charge added to qualifying orders at checkout.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery times may vary depending on destination, carrier operations, customs procedures, holidays, weather conditions, local delivery networks, or other factors outside our reasonable control.

The estimated delivery window is provided as guidance and should not be interpreted as an absolute guarantee.

3. Order Processing

Orders may require processing before shipment.

Processing includes order verification, payment authorization, product preparation, packaging, and handoff to the appropriate delivery service.

Customers will receive available shipping or tracking information once the order has been processed and dispatched.

4. Order Tracking

Where tracking is available, customers may receive a tracking number by email.

Tracking information may require some time to become active after the shipment is transferred to the carrier.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting an order.

If you notice an error after placing an order, contact us immediately at support@wagkiki.shop.

Although we will make reasonable efforts to assist, address changes cannot always be guaranteed after an order has entered processing or shipment.

6. International Orders

WagKiki ships internationally to many destinations.

International shipments may be subject to customs inspection, import requirements, duties, taxes, or other charges imposed by the destination country.

Unless otherwise required by applicable law or specifically stated during checkout, any government-imposed customs charges or import fees are generally the responsibility of the recipient.

7. Shipping Delays

Occasionally, deliveries may be delayed because of circumstances such as:

• Customs processing;
• Carrier disruptions;
• Severe weather;
• Public holidays;
• High-volume shopping periods;
• Transportation disruptions;
• Incorrect or incomplete shipping information; or
• Other events outside our reasonable control.

If your order is significantly delayed, please contact our support team and we will assist with available information.

8. Lost Packages

If tracking indicates that your package has not been delivered within a reasonable period, contact us at support@wagkiki.shop.

We may investigate the shipment with the relevant carrier and determine an appropriate resolution based on the circumstances.

9. Packages Marked Delivered

If tracking indicates that a package was delivered but you cannot locate it, we recommend:

• Checking around the delivery location;
• Asking household members or neighbors;
• Checking reception desks, mailrooms, or secure delivery areas where applicable; and
• Contacting the local delivery carrier.

If you are still unable to locate the package, contact our support team.

10. Damaged Packages

If your order arrives damaged, please retain the packaging and contact us as soon as possible.

Photographs of the product and packaging may be requested so we can assess the issue and provide an appropriate solution.

11. Returns

Eligible purchases may be returned within 30 days under our Return & Refund Policy.

WagKiki currently provides free eligible returns and refunds within this period.

12. Contact Us

For shipping-related questions:

WagKiki
156 Hanna Rd
East York, ON M4G 3N7
Canada

Email: support@wagkiki.shop
Phone: (587) 555-0177